POLICIES

All orders will typically be dispatched within 1 business day from our warehouse and all orders will include tracking from dispatch to delivery. All orders will be shipped in durable packaging to ensure your purchase is not damaged during transit. Perlure is not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses. It is always in our best interests to make sure you receive your parcel in a timely manner and Perlure will assist as much as possible to trace a missing parcel.

Perlure is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.

 

TRACKING YOUR ORDER

You can track your order in the TRACK YOUR ORDER section.

 

SHIPPING ENQUIRIES

Please direct any shipping related inquiries to contact@perlure.com

 

30 DAY MONEY-BACK GUARANTEE

Perlure is proud to offer a 30 day money back guarantee if you are dissatisfied with our products. 

 

REFUNDS & RETURNS

Perlure will offer a refund on your order if it is in returned in the original, un-used condition, including packaging. This refund will be minus the real shipping cost incurred for both sending and return. The customer will be required to pay any shipping and customs costs to return our products to the address : 2 Frederick Street, Kings Cross, WC1X 0ND, London, UNITED KINGDOM. If you wish to return your device, please email us at contact@perlure.com