1. Shipment Processing Time. Due to the COVID-19 pandemic, all orders are processed within 2 to 3 business days. Please allow 5 to 7 days for the order to reach you. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. Items that are on backorder will be shipped out as soon as they become available. For shipping and order inquiries please contact us at firstname.lastname@example.org
2. Shipping Rates & Delivery Estimates. For online orders, shipping charges for your order will be calculated and displayed in USD at checkout. Estimated delivery dates will be provided once your emailed tracking number has been activated. Expedited delivery is only available within the contiguous United States. Freight deliveries may require special handling.
3. Shipment Confirmation and Order Tracking. You will receive a Shipment Confirmation email once your order has been placed and another email containing your tracking number(s) once the order has shipped. The tracking number will be activated within 2 to 3 business days.
4. Signature Requirement. Small parcel orders do not require a signature upon delivery. If you would like this option added to your order please contact us at email@example.com, and be sure to include your order number. If this option is requested, please note that an individual must be present at the time of delivery to provide the required signature.
5. Customs, Duties, and Taxes. Perlure is not responsible for any customs clearance charges, duties, or taxes applied to your order. All fees imposed during or after shipping are the sole responsibility of the customer (e.g., taxes, tariffs, VAT).
We do not provide estimates of any duty, VAT, taxes, or clearance charges that may be applicable as these are specific to each destination country. Buyer is solely responsible for understanding and complying with the import requirements of the destination country.
NO SHIPPING DAYS
Perlure observes UK national holidays and does not ship on those days.